DELIVERY Free postage within Australia for all orders over $80. Shipping charge is $7 for all orders under $80. We deliver using Toll DX and Australia Post, depending on your postcode. Once your orders are despatched, we will email you with a tracking number.
Deliver times are dependent on your postcode but should take no longer than 2 weeks to regional areas, and within this time to metro area’s. These are guidelines and estimates only. All orders are delivered during office hours and some require a signature upon receipt. Please provide us with your phone number on your order so we can contact you if needed.
RETURNS, REFUNDS and EXCHANGES Returns and refunds are accepted on a case by case basis. Shipping charges are non-refundable.
We can exchange items for another size, providing availability of the size you require and the item has the same value.
Please make sure your swimwear is tried on over your underwear. In the interest of hygiene.
We understand purchasing on-line can be difficult with sizing, please contact us if you wish to discuss the best size for your child or you don’t understand our sizing guide.
Please use a traceable service to the below address.
HeavenLee Creations ATT: Lee-Anne Stillitano 24 Woodroffe Place Alexander Heights WA 6064