Free postage within Australia for all orders over $80. Shipping charge is $7 for all orders under $80.
We deliver using Toll Courier and Australia Post, depending on your postcode. Once your orders are despatched, we will email you with a tracking number.
To track your Toll parcels, click here
To track your Australia Post parcels, click here
Deliver times are dependent on your postcode but should take approx 2 weeks to metro area’s. During our Sale periods parcels may take longer. These are guidelines and estimates only.
All orders are delivered during office hours and some require a signature upon receipt.
Please provide us with your phone number on your order so we can contact you if needed.
If you provide a PO Box, we use Australia Post and parcels may take approx. 2 weeks.
RETURNS, REFUNDS and EXCHANGES
Returns and refunds are accepted and issues on a case by case basis. Shipping charges are non-refundable.
We can exchange items for another size, providing availability of the size you require and the item has the same value.
Please make sure your swimwear is tried on over your underwear, in the interest of hygiene.
We understand purchasing on-line can be difficult with sizing, please contact us if you wish to discuss the best size for your child or you don’t understand our sizing guide.
Please use a traceable service to the below address.
ATT: Lee-Anne Stillitano
24 Woodroffe Place
Alexander Heights WA 6064
Mbl: 042 113 8506
SALES & COUPON CODES
We have sales twice a year, Boxing Day & EOFY Sales end of June. Our sales prices are already heavily discounted and during our Sale periods we do not accept further Coupon Codes on already discounted products.
We are a Small Business and greatly appreciate you as a customer, so please do not take advantage and ask for further discounts ontop of heavily Sale priced items.
If you have an enquiry during our Sale times, please call 042 113 8506. Sizes do sell out fast! So be prepared and get in early. We also do not accept refunds on Sale items. As per our Refund Policy, we can exchange sizing, as long as it is in stock.
Thank you for your understanding